1. General Information
These Terms and Conditions govern the use of the website gocarmalaga.com (“the Website”) and the services provided through it. By accessing or using the Website, you agree to be bound by these Terms.
2. Service Description
GoCar Malaga is an online platform that allows users to search, compare, and request car rental services from local rental partners. We are not the direct vehicle provider. All vehicles are provided by independent rental companies with their own rental conditions.
3. Booking Requests
When you submit a booking request, your details and preferences are shared securely with a local rental partner. Bookings are confirmed only when the rental partner approves availability and rental terms. The final rental agreement is signed directly between you and the rental provider at pickup.
4. Prices and Payments
Prices displayed on the Website are based on information provided by rental partners. Prices may vary depending on season, availability, and driver conditions. Some rentals may require prepayment or deposit for the reservation to be secured.
5. Driver Requirements
Driver requirements, minimum age, and driving experience depend on the rental provider and the vehicle category. It is the user’s responsibility to ensure they meet the rental conditions. A valid driving license and identification document must be presented at pickup.
6. Vehicle Pickup and Return
Pickup and return locations, fuel policies, mileage limits, and operating hours are determined by the rental provider. Any additional fees (such as late return, fuel differences, damage fees, or cleaning fees) are handled directly with the rental partner.
7. Insurance
Insurance options vary depending on the rental provider. The Website may display vehicles with insurance included, partial insurance, or optional full coverage upgrades. Details of coverage, exclusions, and deductibles are provided by the rental partner at the time of agreement.
8. Cancellations and Modifications
Cancellation and change policies depend on the rental provider. Some bookings can be canceled free of charge, while others may have cancellation fees. Users should review the conditions before confirming a request.
9. Responsibility
- The Website acts solely as an intermediary between users and rental partners.
- The Website does not own or operate the vehicles.
- The Website is not responsible for actions, damages, insurance matters, or disputes related to the vehicle rental agreement.
10. User Obligations
Users agree to provide accurate information when submitting a booking request. Users must comply with the rental terms, local traffic laws, and care for the vehicle responsibly.
11. Website Usage
The content and information on the Website may not be copied, distributed, or used for commercial purposes without permission. Attempts to misuse the Website, including fraudulent inquiries, are prohibited.
12. Limitation of Liability
The Website is not liable for delays, cancellations, availability issues, price variations, or disagreements between the user and the rental partner. All claims relating to the rental vehicle must be addressed directly to the rental provider.
13. Changes to Terms
These Terms may be updated from time to time. Continued use of the Website after changes are posted means you accept the revised Terms.
14. Governing Law
These Terms are governed by applicable local and international consumer protection laws. Any disputes shall be resolved under the jurisdiction of the appropriate legal authority.